Local Computer Services Managed Computer Services Peoria

Why Choose Managed Computer Services from PTC Select?

Computers are the lifeblood of almost every business these days and having access to top notch local computer services is vital. Managed computer services and IT support are critical to keep your hardware functioning properly, your operating system and software up-to-date, your network running, and your security definitions current. However, for many small to mid-size companies, it is not feasible to employ an in-house IT staff to offer ongoing tech support. Yet without an experienced, trained engineer to oversee your IT infrastructure, you are at risk of decreased productivity, costly system crashes, security threats, and lost data. Clearly, doing nothing to maintain your IT systems is not an option.

This is where managed computer services from PTC Select can help. We are a leading provider of computer support for the Peoria and Central Illinois region. Our Network Administration Services give your company the expert software and network support your business requires, without the financial burden of having to maintain a full time IT technician on your staff. It is like having a world class IT department, without actually having to pay for one. What makes our local computer services ideal for all sizes of companies is that we customize a program to fit your needs. You get the exact amount of ongoing support that you need to implement, maintain, and monitor your computer infrastructure, with the flexibility to select a package that fits into your budget.

How Does Managed Computer Services Work?

The first step in setting up a customized program of local computer services begins when you make an appointment for a complimentary assessment of your current computer systems. PTC Select has partnered with industry leaders such as HP and Microsoft so that we can offer our customers the most advanced technology solutions and computer warranty services. We will help you build, upgrade, and maintain your IT infrastructure. Let the certified computer service technicians at PTC Select manage your network, so that you can focus on running your business. Managed computer services are an outstanding way to reduce your overhead while ensuring that you have computer systems you can count on.

PTC Select’s Network Administration Services are managed computer services which are customized to fit the particular needs of each individual client. We work with you to determine the level of support that is necessary to keep your network running smoothly. Scheduled weekly visits from one of our highly qualified IT technicians are the core of the program. Instead of hiring an in-house tech support staff, all of your routine maintenance and emergency computer repair needs are met by our engineers. You can choose the level of local computer services that best fits the needs and budget of your company. Packages can include scheduled weekly scheduled visits lasting two hours, half a day, or an entire day. This gives your business peace of mind knowing that your systems are stable and secure, thanks to regular inspection and updates. Hourly packages are also available for those occasions when you need additional computer support, such as during systems upgrades or in the event of an urgent problem. Our team can be available by telephone or in person in as little as one hour.

What Does Managed Computer Services Include?

PTC’s local computer services are completely customized for the individual client. This is an overview of what our IT engineers can do, but it is no means an exhaustive list of the IT services we offer.

  • Security – Wireless security, virus and spyware removal, firewalls, authentication services, and training for employees.
  • Data Backup / Disaster Recovery – Creation of a comprehensive data backup plan, secure offsite storage of weekly tapes, test restorations of data, monitoring of log files. File retrieval and restoration following loss of data.
  • Stability – Monitoring and maintaining all of your hardware and software such as the operating system, applications, drivers, servers, firmware, and BIOS.
  • License Compliance – Recording of all software licenses, updating logs, and ensuring that your company is in full compliance with all copyrights.
  • Customized IT Services – Our experienced IT technicians will devise effective and affordable managed computer services solutions to meet your company’s unique needs.

The PTC Select Advantage

Now you know all the ways in which managed computer services can benefit your company. Why choose PTC Select as your local computer services provider? We have been serving companies in Peoria and Central Illinois for over 90 years, dating back to our origins as the Peoria Typewriter Company. Our name has changed, but our commitment to providing comprehensive solutions for business has not. When you have a problem with your IT infrastructure, it is reassuring to know that an experienced technician is available for onsite same day service to get your network back up and running. That is something that you just can’t get from a computer services company that outsources its tech calls to overseas operators.

We specialize in providing computing hardware and services to the health care and financial industries, but we also work with small and mid-sized firms from every field throughout the region. Choose PTC Select for your all of your computer hardware and services, computer warranty services, managed print services, managed computer services, DesignJet service, LaserJet Repair, and more. We are a warranty center for HP, Compaq, Brother, and Xerox servers, desktops PCs, laptops, and printers. In addition, our certified technicians are trained to work on IBM and Dell products. PTC Select also gladly services out of warranty devices, including typewriters. As one of our service contract customers, your computer repairs will receive priority status. Our focus on reliability and customer service has not wavered for nearly a century, and we look forward to providing the local computer services your business needs to succeed. Please call us and see what our local computer services and managed computer services can do for you.